United Technologies Corporation Customer Account Manager in Vergennes, Vermont

Job ID: 74127BR

City: Vergennes

State: Vermont

Country: United States

Category: Aftermarket & Sales

Job Type: Full Time

Description:

When the global aerospace community looks for ideas and solutions to its biggest challenges, they turn to the people of UTC Aerospace Systems. We design, invent and deliver the most advanced and diverse range of aerospace systems on the market. We are inventors. We are manufacturers. We work in space exploration, commercial air travel, defense and rescue applications. Always learning and pushing the boundaries, we are an undisputed industry leader that continually sets the bar higher and higher. Come soar with us.

As part of the Sensors & Integrated Systems (SIS) team, you'll help support the development of the next generation of more intelligent, more integrated and more reliable solutions that enhance aircraft safety and performance in the most rigorous flight conditions. We have 100 years of experience, a phenomenal product portfolio, state-of-the-art test labs and the resources to make your ideas shine.

At United Technologies Aerospace Systems based in Vergennes, Vermont, we design and manufacture a variety of systems for the aerospace industry worldwide. Such systems include fuel measurement and management systems, health and usage management systems, motion control systems and actuators, fuel system safety devices, proximity sensing systems, fire protection systems, braking systems, and steering systems. Associate, Customer Service Rep responsibilities include, but are not limited to:

  • Individual contributor position

  • Coordinating Customer Quoting & Quote Response for follow-on Contracts

  • Purchase Order/Contract Review and Flowdown

  • Order Entry / Order Management

  • Past Due customer account Accounts Receivable assistance

  • Zero Hour return Management - Customer Portal Management

  • Daily interaction with scheduling, manufacturing and sales team to ensure customer on-time delivery.

  • Ability to communicate effectively (verbally and in writing) with internal and external customers.

Qualification:

Basic Qualifications

  • BA/BS degree

  • 3+ years customer service/general office experience

  • Strong Proficiency in MS Office Software: Excel, Word, Powerpoint, Outlook

Preferred Qualification

  • MA/MS degree w/ 2+years experience

  • Advance Excel experience (pivot tables, data, graphs/charts, formulas)

  • SAP operating environment experience preferred

  • Contract Management/Contract Negotiation experience

  • Proposal Management and Purchase Order experience

Other Qualifications

  • Proven Ability to Multi-Task

  • Problem-Solving skills

  • Strong Communication Skills

  • Self-starter / Self-directed Ability to work well under time constraints while meeting customer commitments.

Education:

Bachelors degree with 3+ years experience

Nothing matters more to UTC Aerospace Systems than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

UTAS4220182

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Qualification:

Basic Qualifications

  • BA/BS degree

  • 3+ years customer service/general office experience

  • Strong Proficiency in MS Office Software: Excel, Word, Powerpoint, Outlook

Preferred Qualification

  • MA/MS degree w/ 2+years experience

  • Advance Excel experience (pivot tables, data, graphs/charts, formulas)

  • SAP operating environment experience preferred

  • Contract Management/Contract Negotiation experience

  • Proposal Management and Purchase Order experience

Other Qualifications

  • Proven Ability to Multi-Task

  • Problem-Solving skills

  • Strong Communication Skills

  • Self-starter / Self-directed Ability to work well under time constraints while meeting customer commitments.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.