UTC Veterans Jobs

UTC logo

Job Information

United Technologies Corporation Product Support Project Engineer in Uniontown, Ohio

Job ID: 01341375

City: Uniontown

State: Ohio

Country: United States

Category: Engineering

Job Type: Full Time


Date Posted:



United States of America


HOH05: S&IS (Deicing) - Uniontown 1555 Corporate Woods Pky, Uniontown, OH, 44685 USA

At Collins Aerospace, we’re dedicated to relentlessly tackle the toughest challenges in our industry – all to redefine aerospace.

Created in 2018 through the combination of two leading companies– Rockwell Collins and United Technologies Aerospace Systems – we’re driving the industry forward through technologically advanced and intelligent solutions for global aerospace and defense. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever. Together we chart new journeys, reunite families, protect nations and save lives. And we do it all with some of the greatest talent this industry has to offer.

We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE.

At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team?Collins Aerospace makes modern flight possible. Of course, that wouldn’t be possible without the capabilities and technologies of our organization, as well as our engineers – a highly skilled, accomplished network that spans more than 180 sites, 24 countries and 6 Strategic Business Units (SBUs).

Our industry-leading experts are setting the standards for the aerospace industry and paving the way for the future. But as new challenges present themselves, we need fresh, creative and motivated minds to overcome these hurdles, help us break barriers and achieve new levels of innovation. Do you have what it takes to join a global, diverse organization that doesn’t shy away from big opportunities? If so, we invite you to join our ranks and create the next generation of aerospace technologies.

Together, we will nurture an engineering culture that values intellectual curiosity, risk takers and integrity. A place where we will challenge ourselves, our teams, and the status quo and where we will work to find a way – the right way – to achieve what others can only dream of.

The Product Support Project Engineer for Water is responsible for ensuring exceptional product support of the Interior’s - EWL Water products which include Potable & Waste water, De-icing systems, and Heated Floor Panels. The Product Support Project Engineer will help facilitate the department’s goals of providing technical support of field products, infield product performance, addressing in-service issues, technical documentation, and enhancing the customer experience. The primary responsibility will be to lead in-field service issue resolution across multiple departments for all of the Water Products. This individual will provide leadership and guidance during the root cause investigation and corrective action phase of in-service issue. The Product Support Project Engineer is responsible for providing status to the end customer, Field Support Team, and internal stakeholders.

Role Overview

This position is an established Project Engineering professional. Conducts engineering activities that further success of overall project objectives. Gathers data, and prepares, analyzes, maintains and presents plans and progress reports to monitor project progress. Escalates problems as needed and completes project tasks.

  • Lead cross functional teams through the data gathering, root cause, and corrective action of in-service issues for all water products.

  • Maintain robust project management tool sets for each project including a detailed project plan.

  • Escalate to leadership when project team is faced with road blocks and find robust business solutions.

  • Provide leadership and oversight to ensure timely and accurate creation of all product documentation and delivery of product training to meet and exceed business and customer expectations.

  • Investigate airline in-service issues and coordinate the resolution of these issues by being leader of the investigation team.

  • Provide detailed periodic project status updates to end users and internal stakeholders

  • Attend customer conferences and present status of investigations, root cause, and corrective actions

  • Identify and deploy the necessary resources to support the business and ensure the correct staffing level are in place support each in-service resolution project.

  • Assist in developing standard work for the department and continue to drive improvements leveraging the ACE tools to help increase department efficiencies.

  • Provide engineering support to the Global Network of service centers (Global Maintenance, Repair and Overhaul (MRO) centers.

Primary Responsibilities:

• Prepares and maintains project plans, budgets, and staffing requirements to ensure that all action item lists are completed and project quality expectations are met.

• Estimates costs, resources, and time required to complete projects to ensure business targets are met.

• Gathers and analyzes data to monitor projects' progress in terms of cost, schedule and technical specifications to facilitate operations and ensure that established objectives and budgets are achieved.

• Prepares and presents plans and progress reports relating to business aspects of the project(s) to ensure that established targets are met.

• Identifies and escalates project problems and supports resolutions to ensure the successful completion of projects.

• Manage project assignments with the various functional organizations to ensure alignment with overall project objectives.

• Directs all phases of programs from inception through completion.

• Oversees and coordinates the administrative and operational aspects of ongoing projects within program guidelines.

• Liaises between project management and planning, project teams, and line management.

• Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract.

• Reviews project and budget status, manages schedules and prepares reports.

• Monitors and assesses project issues and develops resolutions to meet productivity, quality, and customer-satisfaction goals and objectives.

• Represents UTC as the primary customer contact for projects.

• Directs the work of employees assigned on projects in technical manufacturing and administrative areas.

• Establishes design concepts, criteria and engineering efforts for product research, development, integration and test.

• Meets program schedules and budgets and maintains the integrated master schedules for project(s).

Basic Qualifications:

This position requires a Bachelor’s degree in the appropriate discipline and 3 years of relevant experience. In the absence of a degree, 7 years of relevant experience is required.

Preferred Qualifications:

BA/BS engineering degree (ABET-accredited University) (Mechanical Engineering preferred).

MBA – strongly recommended but not required

Experience Project Engineering or Project Management Responsibilities for at least 2 years

Experience in Aerospace Product Support with at least 5 years

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution

• Tuition reimbursement

• Life insurance and disability coverage

• And more

Apply now and be part of the team that’s redefining aerospace, every day.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms


United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.