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United Technologies Corporation Technician, Field Services in New Delhi, India

Job ID: 17302

City: New Delhi

State: National Capital Territory of Delhi

Country: India

Category: Information Technology, Corporate Careers

Job Type:


Collins Aerospace, a unit of United Technologies Corp. (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Collins Aerospace has a global presence at more than 150 airports, including half of the 20 largest in the world. As a leading provider of self-serve solutions, and with a reputation as a master communication network integrator, we understand that the flow of an airport is the flow of an industry.

We are currently hiring a Technician, Field Services (entry/junior level) to join our Avionics division, specifically our Information Management Services Airport Systems Managed Services India team. This role will be based in the Delhi International Airport.


Job Responsibilities:

  • The candidate will assist in providing technical support for computers and associated networks, troubleshoot and repair personal computers and peripheral associated peripherals; and assist in analyzing failed equipment

  • Candidate will assist in installation projects and special projects

  • Candidate need to work in rotating shift pattern in a 24x7x365 environment

  • All candidates must have solid working knowledge of computers and associated networks

  • Basic knowledge of troubleshooting, servicing, and repairing personal computers, Printers and bar code scanners

  • Customer contact with proactive interaction and interactive skills of troubleshooting customer needs

  • Candidates would be responsible to fix incidents at the airline counter within relevant SLAs

  • Installation of operating system in the PCs by imaging application

  • Candidate has to perform preventive maintenance of equipment installed at client site

  • Perform remedial repair & proactive maintenance of various IT equipment installed at client site

  • Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels

  • Preventive maintenance of equipment on scheduled interval

  • Preparing inventory record of assets installed at site


  • Minimum two year experience in Aviation IT support or three year experience in IT industry

  • 3 year diploma in Engineering or 4 year Full time B.Tech or Bachelor in Computer Application or equivalent

  • Familiarity with airline/airport operations, terminology and culture is preferred

  • Experience supporting various hardware and peripheral components in an on-site environment

  • Experience working directly in a customer service environment

  • Excellent interpersonal skills are essential

  • Strong work ethic, detail oriented as well as excellent oral and written communication skills

  • Candidates having MCSE / CCNA certification will be preferred

  • Experience with TCP/IP and general networking issues

  • Experience working effectively in a team environment, communicating effectively, resolving issues efficiently, and contributing to the improvement of the infrastructure

  • Strong problem solving skills


Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.