United Technologies Corporation Technical Writer & Marketing Coordinator in Minneapolis, Minnesota

Job ID: 73764BR

City: Minneapolis

State: Minnesota

Country: United States

Category: Communications

Job Type: Full Time

Description:

UTC Climate, Controls & Security is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. UTC Climate, Controls & Security is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.

Det-Tronics is a $150 million global brand of UTC that is technologically innovative and protects customers in many challenging high-hazard environments with high end flame and gas detection products and systems. Det-Tronics is a part of the Fire & Security Products business and has a global reach with manufacturing sites in the U.S. and sales presence around the globe.

Technical Writer & Marketing Coordinator

We are seeking a Technical Writer and Marketing Coordinator who has experience and demonstrated ability to create and maintain various types of user documentation, including technical instruction manuals, specification data sheets and guides, as well as creative marketing and promotional content. Experience should include social media channels.

Responsibilities Highlights

Technical Writer – 70%

  • Develop, write and edit material for instruction manuals, specification data sheets, product catalogs, and other technical publications, according to set style guides

  • Work collaboratively with developers, approval engineers, product managers, and other subject matter experts

  • Perform document layout and desktop publishing

  • Produce drawings, diagrams, and tables for illustrative purposes

  • Edit, standardize, or make changes to material prepared by others, to ensure technical accuracy and adherence to brand standards

  • Conduct interdepartmental document reviews (Acrobat Review, in-person meetings)

  • Maintain master files and database for changes and revisions

  • Maintain literature on web site and customer portals

Social Media / Marketing Coordinator – 30%

  • Manage, improve, and optimize the company social media channels and online user experience through collaboration with Marketing Manager, following corporate processes

  • Collaborate with external agencies to improve social media performance as necessary

  • Manage and coordinate updates of marketing and technical content in sales portal

Qualification:

Required

  • Knowledge and experience with desktop publishing software including InDesign, Illustrator, Photoshop, and Acrobat Pro (FrameMaker preferred but not required)

  • Proficient with Microsoft Office Suite

  • Excellent interpersonal skills and the ability to build relationships with key stakeholders to influence others in a diverse and dynamic work environment

  • Good communications skills, and open attitude for continuous improvement

  • Strong attention to detail

  • Proven organizational skills with the ability to perform and prioritize multiple tasks to completion

  • Demonstrated leadership abilities with solid project management skills

  • Strong technical knowledge and a solid grasp of technical terminology

Preferred

  • Experience with Content Management Systems

  • Ability to create and modify graphics

  • Knowledge of web design and social media channel development

  • Photography skills

Education:

  • Minimum of 5 years in a technical writing or lead writing role. Two years electronic technical school or equivalent required

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Qualification:

Required

  • Knowledge and experience with desktop publishing software including InDesign, Illustrator, Photoshop, and Acrobat Pro (FrameMaker preferred but not required)

  • Proficient with Microsoft Office Suite

  • Excellent interpersonal skills and the ability to build relationships with key stakeholders to influence others in a diverse and dynamic work environment

  • Good communications skills, and open attitude for continuous improvement

  • Strong attention to detail

  • Proven organizational skills with the ability to perform and prioritize multiple tasks to completion

  • Demonstrated leadership abilities with solid project management skills

  • Strong technical knowledge and a solid grasp of technical terminology

Preferred

  • Experience with Content Management Systems

  • Ability to create and modify graphics

  • Knowledge of web design and social media channel development

  • Photography skills

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.