United Technologies Corporation Operational Commercial Engines, Program Quality Manager in East Hartford, Connecticut

Job ID: 64139BR

City: East Hartford

State: Connecticut

Country: United States

Category: Quality

Job Type: Full Time

Description:

The sky has no limits.

Flight is an instrument of human progress. It not only gets people where they want to go, it carries humanity to places it never thought possible.

At Pratt & Whitney, you’ll be part of an evolving, globally diverse company that’s moving fast to shape the future of aviation. Customers all over the world depend on our technology and the people behind it. As part of the team at Pratt & Whitney, you’ll help answer today’s challenges in powered flight while shaping and supporting tomorrow’s solutions.

Commercial Engines Quality is seeking a Program Quality Manager for the Operational Commercial Engines (OCE) business, which is responsible for the PW4000, PW2000, PW6000, JT8D, and JT9D Programs. This is an exciting opportunity to support the flying fleet on P&W’s broad legacy of Commercial Engine platforms.

This role affords the opportunity to engage cross-functionally with Program Management and all support functions, at multiple organization levels, as well as airframer and airline customers and suppliers. Candidates should be ready to take on a challenging but rewarding leadership position. Candidates should have exceptional spoken/ written communication skills, data and project management skills, and should be prepared to team regularly with multiple disciplines,

Key responsibilities include:

  • Participate as quorum member of the Integrated Program Management Team (IPMT), collaborating across the Quality Organization for issue resolution and consultation

  • Provide Quality leadership supporting implementation and execution of the Integrated Product Deployment (IPD) requirements, including the establishment of program quality metrics

  • Participate in escapes management process for critical program quality issues ensuring correct departments/disciplines, including Program Partners as applicable, are engaged in root cause determination, suspect population identification and development of appropriate field action including proper communication within the IPMT and external airframe and airline customers for new production deliveries, spare parts, and field concerns

  • Advocate on behalf of the customer, acting as the Quality customer interface championing contract flow down, closure of high impact issues and product escapes, and systemic quality improvement

  • Drive maintenance (or creation) of quality management system and Program Quality Plans to ensure program objectives, regulatory, government, and customer quality related requirements are satisfied

  • Review and propose changes to P&W’s quality management system to support changes required with new and revised business agreements and ensure implementation of customer and supplier/partner quality plans which foster the achievement of program office delivery, cost, and quality objectives

  • Identify and drive process improvement activities within the P&W and Supply chain manufacturing environments based on quality and performance metrics. Engage cross functional teams to ensure engine, spare part, and service deliveries meet Customer quality expectations and regulatory requirements.

Qualification: Basic Qualifications:

  • 10+ years of relevant experience - aerospace programs, quality or engineering experience preferred

  • Bachelor's Degree

Preferred Qualifications:

  • Excellent written and oral communication skills

  • Assertive and results-oriented combined with situational problem solving skills

  • Ability to work with all levels of organizational management

  • Proficient in Microsoft Office, SAP, and other P&W decision management systems

  • High energy, dynamic individual who strives for continuous improvement using ACE Tools

  • A solid knowledge of the P&W Quality Management System, knowledge of the Commercial Aftermarket is a strong plus as the majority of this business supports revenue service aircraft

  • Master's Degree

Education:

Bachelor's Degree required; technical disciplines involving engineering or quality preferred.

PWRSR

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Qualification:

Basic Qualifications:

  • 10+ years of relevant experience - aerospace programs, quality or engineering experience preferred

  • Bachelor's Degree

Preferred Qualifications:

  • Excellent written and oral communication skills

  • Assertive and results-oriented combined with situational problem solving skills

  • Ability to work with all levels of organizational management

  • Proficient in Microsoft Office, SAP, and other P&W decision management systems

  • High energy, dynamic individual who strives for continuous improvement using ACE Tools

  • A solid knowledge of the P&W Quality Management System, knowledge of the Commercial Aftermarket is a strong plus as the majority of this business supports revenue service aircraft

  • Master's Degree

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.