United Technologies Corporation F135 Customer Support Engineering - ALIS Support Engineer in East Hartford, Connecticut
Job ID: 01372069
City: East Hartford
Country: United States
Category: Aftermarket & Service
Job Type: Full Time
United States of America
PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA
Flight is an instrument of human progress. It not only gets people where they want to go, it carries humanity to places it never thought possible.
You’ll be part of an evolving, globally diverse company that's moving fast to craft the future of aviation. Customers all over the world depend on our technology and the people behind it. As part of our team, you’ll help answer today’s challenges in powered flight while crafting and supporting tomorrow’s solutions!
Inclusion Powers Innovation:
We unlock our employees’ full potential through a versatile and engaging culture that values everybody’s opinion, driving innovation. The goal of our diversity strategy is to build a workforce and environment where every employee is valued, so innovation and creativity thrive and to ensure that all employees are engaged and empowered.
F135 Customer Support Engineering - ALIS Support Engineer (P2)
The engine program that powers the F-35 has a high visibility position for a motivated, self-starting F135 Customer Support Engineering (CSE) ALIS Support Engineer. As part of Military Customer Support & Services, you will support customers in the field across three different US military services and multiple international customers.
This role will be supporting the sustainment of the F135 propulsion system within the F-35 Autonomic Logistics Information System (ALIS). The selected candidate will be working directly with the F-35 Joint Program Office (JPO) and Pratt & Whitney Field Services Engineers to address ALIS related field issues. The person will also coordinate and manage deliveries to Lockheed Martin in support of data updates.
Responsibilities within this position include:
Regular hours will be from 12pm to 8pm EST to support international customers and domestic customers in the west coast
Perform root cause and corrective action (RCCA) for ALIS data issues
Respond to field inquiries via Action Requests (AR)
Reconcile ALIS engine life data discrepancies
Create and update Propulsion Aircraft Data Load (PADL) files for aircraft load
Update and correct Propulsion Aircraft Interface Health Management (PAIHM) XML files for ALIS consumption
Support ALIS Enterprise Testing
Occasional weekend support may be required to support the operational fleet
Bachelor's Degree in Engineering or Computer Science required
3+ years of experience in engineering, computer science, and/or field service operations
US Citizenship required due to Government contracts
Experience with engine systems operation, software development processes and configuration management
U.S. Military Aircraft/Engine Maintenance or equivalent civilian training
Software Testing experience
Experience with Autonomic Logistics Information System (ALIS)
F135 Sustainment experience is desired
Project management experience
Flexibility, adaptability and responsiveness to the handle urgent field requests
Strong organization skills with ability to effectively schedule and track issues to closure through written documentation
Ability to perform multiple projects of varied size and scope
Good communication skills to work in a team environment
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Click on this link to read the Policy and Terms
United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
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