United Technologies Corporation Customer Technical Service Engineer - Accessory and Components in East Hartford, Connecticut

Job ID: 70761BR

City: East Hartford

State: Connecticut

Country: United States

Category: Engineering

Job Type: Full Time

Description:

Do you feel fulfilled when you help others succeed? Are you fascinated by the way the people learn and grow? Have you considered what it may be like to work at Pratt & Whitney? If so, we want to hear from you! We have a rare opportunity for a talented Customer Technical Service Engineer to be based in East Hartford, CT.

The sky has no limits.

Flight is an instrument of human progress. It not only gets people where they want to go, it carries humanity to places it never thought possible.

At Pratt & Whitney, you will be part of an evolving, globally diverse company that’s moving fast to craft the future of aviation. Customers all over the world depend on our technology and the people behind it. As part of our team you’ll help answer today’s challenges in powered flight while crafting and supporting tomorrow’s solutions.

Pratt & Whitney, a recognized leading producer of the world’s most powerful jet engines, is looking for dedicated individuals to support our organization. If you aspire to work in a dynamic environment and possess the motivation to convert new ideas into practice, this may be the opportunity you’ve been looking for.

Inclusion Powers Innovation:

We unlock our employees’ full potential through a versatile and engaging culture that values everybody’s opinion, driving innovation.

The goal of our diversity strategy is to build a workforce and environment where every employee is valued so innovation and creativity thrive and to ensure that all employees are engaged and empowered

Responsibilities/Accountabilities

Pratt & Whitney Customer Technical Service (CTS) is seeking a Customer Technical Service engineer with primary responsibility for Operational Commercial Engines (OCE) accessory and component hardware. The hardware engineer will resolve technical issues and provide technical communications with airlines, overhaul shops and component repair shops.

The CTS hardware engineer‘s responsibilities include, but are not limited to the following:

  • Oversee and collaborate with the OCE Program Office, Component Integrated Product Teams (CIPTs), regulatory authorities, field service reps, the Global Operations Center and Customer Service Managers to assess, plan and implement fleet management solutions for technical and logistics support of PW2000, PW4000 and PW6000 operators.

  • Meet CTS metrics for on-time delivery of technical cases thru the Eagle Net system for AOG and non-AOG events and field investigations.

  • Independently plan and conduct comprehensive projects which provide specialized technical service, logistics support related to the introduction, maintenance, modification, operation, overhaul, repair or inspection of customer's in-service engines.

  • Support Engineering Enabled Aftermarket initiatives and cost savings programs for OCE Engine Services FMPs. Define configuration standards and logistics support requirements for customer's in-service equipment.

  • Review engine performance and reliability data and the effects of operating and design variables, and recommend changes as appropriate.

  • Approve release of technical communications / Service Bulletins and other documents (Engineering Changes, Technical Data Packages).

  • Support the PW4000-94/-100 Conference, the PW4000-112 Working Together Team meeting(s) and PW2000 Operator Conference.

  • This position will require approximately 10% travel.

Qualification: To be successful in this position, you should have the following experience:

Required Qualifications:

  • BS in Mechanical, Aerospace or Materials Engineering.

  • US Citizen due to program requirements

  • 2+ years’ experience with gas turbine engineering

Preferred Qualifications:

  • Knowledge of engine hardware in addition to knowledge of systems, design and integration of component performance with the core power plant.

  • MS in Mechanical, Aerospace or Materials Engineering is a plus.

  • Direct knowledge and experience dealing with commercial airline customers.

  • Excellent Judgment and professional maturity

  • The ability to create positive relationships and craft clear communication

Do you wish you could put your technical expertise to better use? If you are ready for a challenge, then we urge you to apply. We demand quality in all we do which is what cultivates our success in the Aerospace Industry.

Pratt & Whitney is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Education: BS in Mechanical, Aerospace or Materials Engineering.

MS in Mechanical, Aerospace or Materials Engineering is a plus.

PWRSR

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Qualification:

To be successful in this position, you should have the following experience:

Required Qualifications:

  • BS in Mechanical, Aerospace or Materials Engineering.

  • US Citizen due to program requirements

  • 2+ years’ experience with gas turbine engineering

Preferred Qualifications:

  • Knowledge of engine hardware in addition to knowledge of systems, design and integration of component performance with the core power plant.

  • MS in Mechanical, Aerospace or Materials Engineering is a plus.

  • Direct knowledge and experience dealing with commercial airline customers.

  • Excellent Judgment and professional maturity

  • The ability to create positive relationships and craft clear communication

Do you wish you could put your technical expertise to better use? If you are ready for a challenge, then we urge you to apply. We demand quality in all we do which is what cultivates our success in the Aerospace Industry.

Pratt & Whitney is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.