United Technologies Corporation Customer Account Associate in Colorado Springs, Colorado

Job ID: 77444BR

City: Colorado Springs

State: Colorado

Country: United States

Category: Aftermarket & Sales

Job Type: Full Time

Description:

When the global aerospace community looks for ideas and solutions to its biggest challenges, they turn to the people of UTC Aerospace Systems. We design, invent and deliver the most advanced and diverse range of aerospace systems on the market. We are inventors. We are manufacturers. We work in space exploration, commercial air travel, defense and rescue applications. Always learning and pushing the boundaries, we are an undisputed industry leader that continually sets the bar higher and higher. Come soar with us.

Role Overview

The responsibilities for this role will include:

  • Serves as customer interface on military seating products providing account information and delivery commitments to customers and supporting organizations

  • Continually develop process improvement initiatives based upon review of on-going operations

  • Generate and manage sales orders in SAP including product forecast, sales order entry and account financials in accordance with contractual obligations

  • Respond to customer calls or emails to provide timely and accurate follow-up on inquiries, issue resolution and communication of cross-functional plans.

  • Generates documentation and solves customer issues/requests/complaints in accordance with procedures, and when required, escalates issues to appropriate personnel.

  • Interfaces with supply chain, production, sales, shipping or other personnel to expedite or track shipments.

  • After-sales customer support to ensure customers satisfactions are met.

Qualification:

  • Associates degree with a minimum of 8 years relevant experience OR

  • Bachelors degree with 2+ years of relevant experience preferred

Nothing matters more to UTC Aerospace Systems than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note: A Background check and a drug screen are required for every external new hire in the U.S.

A re-hire will be drug screened if it has been 12 months since they were last employed by UTC.

Education: Basic Qualifications

  • Associates degree with a minimum of 8 years relevant experience OR

  • Bachelors degree with 2+ years of relevant experience preferred

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Qualification:

  • Associates degree with a minimum of 8 years relevant experience OR

  • Bachelors degree with 2+ years of relevant experience preferred

Nothing matters more to UTC Aerospace Systems than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note: A Background check and a drug screen are required for every external new hire in the U.S.

A re-hire will be drug screened if it has been 12 months since they were last employed by UTC.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.