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United Technologies Corporation Manager, Program Management in Brighton, United Kingdom

Job ID: 17222

City: Brighton

State: England

Country: United Kingdom

Category: Product Management

Job Type:


Job Summary

As the head of the New Service Integrated Project Team (IPT), the Product Launch Program Manager provides leadership and project management expertise for the delivery of Collins Aerospace Global Airports’ strategic launch projects in the EMEA region. This person will be responsible for managing a team tasked with delivery of all new product launch projects in Europe, Middle East and Africa, to deliver projects on time, within budget and in a manner that enhances Collins’ technical leadership and reputation and to encourage additional business from customers. The Program Manager will manage all the required efforts associated with the overall program, and will be required to manage one or more projects simultaneously.

Job Responsibilities

This position’s primary responsibilities will include:

  • Managing a team of product launch managers and deployment engineers to deliver strategic projects exceeding customer expectations and to guarantee a successful project launch for both for Collins Aerospace and the customer;

  • Provide guidance for development of project schedule and budget and monitor project execution for compliance with defined targets and objectives;

  • Helping to specify, order and then monitor the purchasing process to acquire equipment, and then authorize payment to suppliers, and/or executing warranties of the products;

  • Overseeing onsite installation activities, testing, training, monitoring and management of the interface with the customer throughout the project duration;

  • Guiding the team to obtain system acceptance from customer and then handing over the project to Customer Service staff or Site Management staff;

  • Organise and lead Project Status Review meetings and cost analysis with all stakeholders;

  • Maintaining project documentation in accordance with ISO guidelines;

  • Delegating work to appropriate people, whether they are with Collins Aerospace, the customer, or third parties;

  • Develop and enforce standard of operations using project management tools & techniques, such as MS Project, critical path analysis, time recording systems and other systems to manage projects;

  • Assisting with the negotiation of Terms of Service Agreements with subcontractors;

  • Applying project management skills and techniques, e.g. matrixed team leading, multi-tasking and financial awareness to deliver high quality projects;

  • Contribute to sales/marketing effort by being alert to new business opportunities, and assisting with related proposals, customer-facing presentations, and other support of the sales process;

  • Administrative and personnel management duties for a team of direct reports.

  • Travel: 30%

Basic Qualifications


  • BS/BA degree in a Project Management discipline or equivalent.

  • Proven experience as a Project Leader/Program Manager; ideally in an Airline/Airport environment

  • Advanced Microsoft Project and MS Office skills (Excel, Word, PowerPoint, etc.)

  • Experience in an operational environment

  • Experience in Financial Management

  • Adaptable to work in an ever-changing and demanding operational environment, including coordination with the overall global team

  • PMP or Prince2 qualification preferred

  • Proven track record of successful project delivery

People Management:

  • Possess demonstrated leadership of functional and project teams

  • Ability to meet cost, schedule, budget and operational goals

  • Excellent customer-oriented attitude

  • Strong organisational, communication (written and verbal) and administrative skills

  • Strong interpersonal skills


  • Spanish and/or Portuguese language ability a plus


Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.