United Technologies Corporation IT Mobility Technical Analyst in West Palm Beach, Florida

Job ID: 52078BR

City: West Palm Beach

State: Florida

Country: United States

Category: Information Technology: Bus & Tech Apps

Job Type:


Otis, a United Technologies company, is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2® elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you!

Otis Elevator Company is looking for a Mobility Technical Analyst to help drive projects in the NAA domains. The chosen candidate will work with the business, vendors, development and project teams. This position will be based in West Palm Beach, FL with primary responsibilities as noted below.


  • Work with business teams to identify/capture/drive solutions

  • Work closely with business team and leaders to define process opportunities enabled by technology

  • Key person in mobility workstream teams to perform day to day mobile activities

  • Understand the suite of mobile solutions available

  • Technical solutions expert for business needs

  • Understand in depth the tools and software used

  • Work with development team and project teams on mobile solutions

  • Work closely with vendors/service providers/internal project teams to implement solutions

  • Responsible for IT Deployment activities/readiness

  • Define/create repeatable process and ensure they are in place

  • Create/update/ensure standard work, documentation, workflows, process documents

  • Ensure adherence to policies and procedures for our solutions and work with our key Otis departments


  • Applicants must have 3-4 years business analyst, technical support and/or project coordination background

  • Experience with managing or working in mobility environment and projects

  • Ability to work in and coordinate multiple streams of work simultaneously and effectively resolve issues and conflicts to insure timely delivery

  • Understanding of the software development process, particularly agile methodologies

  • Excellent communication skills both in writing and orally; able to conduct presentations to large organizations, as well as to executive and upper management teams

  • Experience in delivering application solutions catering to field service operations is a plus

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.