United Technologies Corporation Program Quality Manager in Rockford, Illinois

Job ID: 49537BR

City: Rockford

State: Illinois

Country: United States

Category: Quality

Job Type: Full-Time


-Responsible for maintaining UTC Aerospace Systems Electric Systems management policies and procedures for customer quality performance

-Ensure focus on customer quality improvement activities across the organization

-Facilitate Preventative & Corrective actions concurrently with the internal quality organizations (Design, Operations, and Supply Chain)

-Coordinate/manage customer issues in a timely professional manner to achieve business unit goals

-Responsible for coordination of customer quality interface including customer reviews, audits and senior level presentations. Quality Engineering) trips.

-Responsible tracking customer impact issues and lessons learned for future product development.

-Responsible for resolving critical issues/situations ensuring that they are handled correctly and within current policy/procedure guide lines.

-Responsible rapid failure analysis (Quality Clinic activity)to ensure timely 8D turnaround time is supported.


-Minimum of 8+ years of experience in a quality engineering position dealing with Manufacturing quality process techniques, quality improvement programs and customer satisfaction preferred.

-Candidate should possess basic knowledge in the manufacturing/processing of electrical/mechanical and electronic devices

  • Proficient in computer applications, with a working knowledge of software such as Word, Excel, powerpoint, Access etc.

-High technical knowledge of process control, and capability.

-Experience in a multi-responsibility organization

-Strong analytical and statistical skills.

-Excellent oral and written communication skills.

-Quality certifications desirable.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.