United Technologies Corporation Service Sales Innovation PM in Farmington, Connecticut

Job ID: 51518BR

City: Farmington

State: Connecticut

Country: United States

Category: Aftermarket & Service: Strategic Analysis & Planning

Job Type:


Otis, a United Technologies company, is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2® elevators, energy-saving ReGen™ drives and NCE “green” escalator have clearly set the industry standard for innovation, safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you!

We are looking for a dynamic and experienced sales professional who will focus on the creation of a business and sales model for revenue generation from new technologies at Otis. These technologies include mobile applications and data and analytics from our installed product base. Your responsibilities will also include packaging digital offerings, innovating how our branch offices sell digital services, creating a sales strategy for Internet of Things (IoT) connected elevators and working with our team of experts on how a new expanded Otisline (Customer Care Center) will transform the local office. You will also define the proper sales tools, channels, administrative tools and the “rules of engagement” between a branch and an expanded Otisline.


  • Work cross-functionally to understand and develop business priorities to drive service sales

  • Surface new business-driving ideas from competitor bench-marking

  • Identify key customer experience improvements and relate sales initiatives to our strategy

  • Create predictive model of expected Return on Investment across programs and communicate key conclusions to senior leadership

  • Provide strategic direction for sales systems, projects and programs

  • Demonstrate technical selling skills and product knowledge

  • Manage multiple project timelines effectively according to scope

  • Track designated metrics for the program management team

  • Lead solution discussions cross-departmentally and identify solutions that are in the best interest of both customers and Otis



  • 7-10 years of sales experience

  • Be recognized as a top 5% sales professional

  • Customer-focused mindset

  • Branch / field sales management experience a plus

  • Innovative and creative

  • Pragmatic / implementation orientation

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.