United Technologies Corporation Data Analytics Specialist in Charlotte, North Carolina
Job ID: 50894BR
State: North Carolina
Country: United States
Category: Aftermarket & Service: Customer Data Mgmt
Every second a plane takes off with UTC Aerospace Systems equipment onboard. From space exploration and defense to today’s more electric, more intelligent, more integrated aircraft – our systems make modern flight possible. And by “make it possible,” we mean: we start it, power it, control it, ventilate it, quiet it, land it, stop it and monitor it. We have more than 41,000 employees across 150 countries working at the forefront of technological innovation. Thanks to their efforts, our global reach and our market-leading position, we do big things no one else can do.At UTC Aerospace Systems, we’re ushering in a new era of customer service, with sophisticated tools that enable real-time customer connections and service anticipation techniques. We combine these innovations with responsive repair performance, product support and issue resolution for our global customers. Anytime. Any place. It’s this kind of best-in-class support that has kept our customers coming back for the past 100 years. Want to join the largest aftermarket network in the industry, with more than 50 maintenance, repair and overhaul (MRO) locations across 26 countries? You can learn from the best while bringing your fresh perspective and enthusiasm for customer service to our team. If those closest to you would use the words “reliable” and “dependable” to describe you, you could be a good fit for our team!UTC Aerospace System’s Customer Service team is seeking a Data Analytics Specialist to assist the Product Performance Team in data analysis of fleet performance. The Data Analytics Specialist will provide accurate reliability data of fielded UTAS products and identify critical trends signaling component health issues. To achieve this end, the Data Analytics Specialist will provide: In-service reliability data collection and validation for fielded UTC Aerospace Systems products Fleet Health assessment support and tools for monitoring field performance and highlighting early detection of technical issuesStrong data analysis skills with an ability to clearly quantify and pinpoint issues using different parametersStrong IT background to identify and drive potential improvements to the current infrastructure. Creativity and an aptitude for identifying other sources of data and their potential to help characterize fleet health Additionally we are looking for a candidate with industry experience and a strong IT background that can assist with defining and executing our vision to provide our customers with a world class product. The candidate must possess a strong understanding of data analytics and should have a strong background with ETL (Infomatica, Endeca), C, Oracle Database, SQL server or other related tools.
Experience with tools and programs such as Infomatica, Endeca, C, Oracle and SQLProject management experience requiredProven track record managing significant programs to plan and customer satisfactionBackground in database development or managementProficient in Office tools, particularly AccessStrong long term planning and communication skillsU.S. person status required*Reliability *Engineering *Project Management *SQL *Analytics
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.